An attorney will only reach out to your landlord after the program contacts you and verifies that you want to receive representation. Qualification- During this stage the documentation that you have uploaded will be reviewed for completeness. Click here to show all service details. Email Assistance for Landlords Applying for the Program w/Multiple Tenants, To Check on Status of Current Application, Call LINC/211 - For Information about the Program OR to make an appointment. Please call the TNHAF call center at 855-890-8073. Triad Financial Services Cascade Financial Services Memphis, TN 38103 Currently this amount is $135,000. Apex Bank There are many opportunities to learn from this program as we implement future forms of rental assistance. MHA will publicly advertise when the waiting list re-opens. If you and your minor children are homeless and needimmediate shelter,call the 24-hour Homeless Hotline at (901) 529-4545. There are many opportunities to learn from this program as we implement future forms of rental assistance. Who are the current partners assisting the City and County with this program? Submitted- During this stage the intake clerk will verify that your servicer is participating in the program and will advance the application forward if your servicer is participating. Citizens Savings Bank and Trust W-2 Wage Statement for 2020 (if your income will be same in 2021) Landlords who agree to receive future rent payments cannot file evictions during the period in which they receive future rent. You can contact our Client Call Center at 609-490-4550, click here for LIVE CHAT, or submit a SERVICE REQUEST. The Low-Income Household Water Program (LIHWAP) has similar eligibility requirements as LIHEAP. Johnson County Bank Feb. 22, 9 a.m. - 12 p.m. CT - 415 Harding Drive, Lebanon, TN 37087. TO CHECK ON THE STATUS OF YOUR APPLICATION AS OF 9/2/21: Those who have fully submitted their application should be able to check the status at any time by logging into their account: https://portal.neighborlysoftware.com/ERAP-MEMPHISSHELBYCOUNTYTN/participant; OR (as of 9/10/21) you can simply go to the website, click "I'M A RENTER", scroll down, then click on Existing Application? United Cumberland Bank These numbers are based on the number of people living in your home (household size) w/ 60% of the State Median Income of the Federal Poverty Level Guidelines (Maximum Income Level). You may also choose your wage and income transcripts from the same year if you do not have already have those. First Horizon option value="first-commerce">First Commerce Bank Community Bank of Mississippi To qualify, ONE of the below must also apply to your household: ***Uncontrollable circumstances are provable circumstances that caused an uncontrollable reduction in income and/or an unexpected out-of-pocket expense like job loss, death of spouse, unexpected repair or replacement of a large appliance, or a medical emergency.***. NOTE: APPLICANTS CAN ONLY APPLY FOR THE PROGRAM ONE TIME; AT-RISK TENANTS WILL BE PRIORITIZED; THEN A RANDOM SELECTION PROCESS WILL PROMOTE EQUALITY AND ACCESS TO RESOURCES FOR AS MANY PERSONS AS POSSIBLE. Stay up-to-date on MIFA news and events with our e-newsletter. These programs are designed to assist eligible households in meeting the rising cost of home energy. Income limits by Household size (adjusted gross income, after deductions): The City/County will administer rent directly to landlords and utilities directly to MLGW. The application should be completed in a timely manner. The U.S. Department of Treasury has granted a total of $28.2 million to the City of Memphis and Shelby County (including 19.6 million to the City and 8.6 to the County) to administer the Emergency Rental Assistance (ERA) program. Guild Mortgage Company Emergency Services Help Desk, Copyright document.write(new Date().getFullYear()) MIFA. Content on this website is provided for informational and educational purposes only. Pinnacle Financial Partners expand your family, our resources support from stages A to Z. We all know accidents happen, but how we respond matters most. Primary Residential Mortgage, Inc. (PRMI) Approved applicants facing eviction will be prioritized for relief and paired with free legal assistance. You must be literally homeless, according to HUDs definition, which means you and your family are living in a place not meant for human habitation, like outdoors or in a car. NOTE: IF YOU ENTER AN EMAIL ADDRESS AND HIT THE SAVE BUTTON ON EACH PAGE OF QUESTIONS, IF YOU DON'T COMPLETE THE APPLICATION IN ONE SITTING, YOU CAN GO BACK INTO THE APPLICATION AFTER CREATING AN ACCOUNT WITH A PASSWORD AND EDIT YOUR APPLICATION AND ADD OR DELETE DOCUMENTS UNTIL YOU CLICK SUBMIT; AFTER SUBMITTING AN APPLICATION, YOU WON'T BE ABLE TO CHANGE ANYTHING. Figure Lending When your name reaches the top of the waiting list, MHA will send written notification via the United States Postal Service to a physical mailing address to notify you to come in for screening and schedule an eligibility appointment. Altra Federal Credit Union Anxiety and stress are on the rise as more and more families suffer from job loss, isolation, and the fear of contracting the virus and how to care for their families. If a location is grayed out it means that only certain areas within it are covered. Midland Mortgage (901) 432-4663, Rural Service Office The U.S. Department of Treasury has granted a total of $28.2 million to the City of Memphis and Shelby County (including 19.6 million to the City and 8.6 to the County) to administer the Emergency Rental Assistance (ERA) program. 200 Jefferson Avenue Once all required information and documents have been submitted, you may request to have the application reopened by calling the call center. Not everyone seeking emergency shelter placement will be referred to a shelter. Payments will be made directly to MLGW or to landlords. As a condition for receiving rental payments, landlords must agree in writing not to evict their tenant based upon the past due rent that is being paid by the program. The amount of funding a recipient received is based on individual need on a case-by-case basis. Covington, TN38019 Your answers will help us understand who the program is serving and will not impact your ability to receive assistance. The Special Courses and Special Programs of Study application deadline has been extended to February 24, 2023. We will verify that you have completed the education video and consultation call, update information from your servicer, if applicable. P.O. If you need assistance in completing your application, please contact the call center at 855-890-8073. YOUR LANDLORD'S EMAIL The weighted selection process will equitably select a pool of recipients of future rent. Landlords must also agree to inspections of the unit covered by the program. To proceed, please enter the word DELETE in all caps below. If your household has no income, THERE IS A FORM ON THE APPLICATION PORTAL YOU MUST READ AND SIGN TO SHOW PROOF OF NO INCOME Fairway Independent Mortgage Corporation A limited number of applicants may be able to receive up to three months of future rental assistance. Past due homeowner and condo association fees/dues. TN Bank Portal is now closed; No New Applications accepted. Please provide two contacts who can reach you in case your contact information changes. Apply online at the website portal beginning at opening date at NOON through midnight through the next two weeks for the next round of funding; but while the portal is closed between funding rounds, persons can still go to home901.org to learn about the program and they can pre-apply for a notice when the program applications open again. Cardinal Financial Company You will have access to the last several years of taxes filed. Specialized Loan Servicing Positive COVID-19 Test Threatening Letter from Landlord or Letter about owing Back Rent Gitsit Solutions USA To serve you better, please enter the information below to validate your record with us. Competed- Your application will be moved to this stage upon completion of all payments and assistance has ended. TrueHome Solutions, LLC Select Portfolio Servicing, Inc. Unemployment Papers PERSONS APPLYING FOR EITHER RENT OR UTILITIES OR BOTH PROGRAMS MUST ALL HAVE A COPY OF THEIR LEASE TO DOWNLOAD (JUST THE FIRST PAGE OF THE LEASE AND THE PAGE WITH THE APPLICANT'S SIGNATURE ON IT) AND A COPY OF THEIR UTILITY BILL. If Im selected, how long will it take for my landlord and/or MLGW to receive a payment? NOTE: IF YOU ARE APPLYING FOR RENTAL HELP, YOU WILL HAVE TO PROVIDE A COPY Of ACCEPTABLE PROOFS OF INCOME: (for all members of households) Rocket Mortgage, LLC You will be required to submit certain documentation through the online portal as requested. GDP Properties "CLICK HERE" to apply online ifservices are active and you do not have a disconnect notice. Tenants are welcome to apply for rent assistance and to request assistance from this legal support program as well.This form serves as a request for eviction assistance, provided through either legal representation or eviction counseling. Applications are withdrawn due to failure to provide all required information/documentation. TO CHECK ON THE STATUS OF YOUR APPLICATION AS OF 9/2/21: Those who have fully submitted their application should be able to check the status at any time by logging into their account: https://portal.neighborlysoftware.com/ERAP-MEMPHISSHELBYCOUNTYTN/participant; Those who have already applied and have not received the program assistance and currently have a disconnection notice or eviction notice, should call 2-1-1 immediately to notify Home901. Once you are on the IRS website, click on get your tax record. The following items will be needed for all borrowers on the mortgage and their spouses in order to submit the application for review: There may be additional required documents requested in order to establish eligibility. You will be required to provide three family/friend contacts for the purpose of mediation by the staff to avoid shelter placement if possible. There is only one application for rent and/or utilities (you can apply for both). YOU MAY CONTINUE TO MAIL OR DROP OFF APPLICATIONS AT OUR OFFICE. x\Ys6~Wg\6LQxN%[qH.AA ^?Xn4}hC^{??%d4uHF First National Bank Cross Country Mortgage Tenants face possibility of being homeless as end of eviction moratorium nears, Evictions to ramp up next week as CARES Act protections expire, Eviction settlement program raises questions among applicants. shelby county community services agency cares act rent/mortgage program 1188 minna pl memphis, tn 38104 statement of support zero (0) income verification Chosen applicants' payments will be processed as soon as possible. Applicants will visitHome901.org/covid-resourcesor text home901 to 21000 or, for Spanish, text casa901 to 21000. with families throughout the city of Memphis. and Complete Application to check the status of your application. Your application may be selected for a pre-funding quality control review and if so, would be reviewed during this stage. If you have questions,contact the Emergency Services Help Desk at(901) 529-4538 or emergencyserviceshelpdesk@mifa.org. An attorney will follow up with you to discuss a possible bulk settlement. Gibson Co. Habitat for Humanity Feel free to contact Shelby County Community Services Agency office at (901) 222-4200 for additional information. Essex Mortgage Elizabethton Federal Savings Bank City of Memphis A call center representative will be able to assist you with gaining access to the application portal. Memphis, TN 38126 Special Courses and Programs of Study App. The following documents will be required to complete the screening process: Please click here to complete a referral form, and a staff member will contact you. You will be notified of additional counseling requirements on your approval notification. Click here to print this page or use your computer's Print function. Carroll Bank and Trust Memphis and Shelby County Emergency Rent and Utility Assistance Program frequently asked questions. He said what happened this weekend was unbearable for them all. Copyright @ 2020 Shelby County Community Services Agency. Provided By Nan McKay & Associates. All rights reserved. SWBC This program is offered throughout the year or until all funds are exhausted. `ga{V2`0\ d0&( W/L$cY *Z`jp=}`@.^P&0&nx.Vo p!X? Eviction Notice or Court Date for Eviction if you have one Unemployment benefits document or other document showing reduction in income due to COVID-19 Our resources are here to support. Among tenants who receive assistance, some may be selected to receive up to three months of future rental assistance. Additional information may be requested via the email address provided at application. Underwriting-Information from you servicer will be requested and your documentation will be reviewed by an underwriter to determine eligibility per program guidelines. As we celebrate Womens History Month 2023, thisRead More about Womens History Month 2023: Memphis Makes History With All-Female Senior Leadership Team. 7 $68,150 $5,612.50 Memphis, TN 38103 Not everyone will receive future rent. (May email for questions about how to submit the application; email: ERAhelp@shelbycountytn.gov to check on the status of your application. Cenlar FSB The application is also available in Spanish. Welcome Home Memphis shares housing resources with families throughout the city of Memphis. Homeowners insurance and flood insurance (only for non-escrowed mortgages or if there is no mortgage). Village Capital What conditions are required of landlords who accept payments? Monday - Friday 8:00am - 8:00pm, Saturday - Sunday 8:00am - 5:00pm. Citizens One Home Loans Picture ID for all adults, including children age 18 and over, Social Security cards for everyone in the household, Verification that the children are in the custody of the applicant (for example, being on the applicants SNAP case. <>/Metadata 81 0 R/ViewerPreferences 82 0 R>> endobj LANDLORDS/PROPERTY MANAGERS: Must own property in Shelby County, be prepared to provide a current W-9 and an up-to-date ledger showing amounts owed and sign an agreement to abide by the requirements of the program (including agreeing not to evict tenants based upon past due rent paid by the program, accepting inspections of the rental units covered; also, landlords who receive future rent payments cannot file evictions during the period in which they receive future rent. Both tenants with eviction cases and otherwise facing eviction could be eligible for eviction counseling. **Invalid** McKenzie Banking Company (Foundation Bank) Community Bank All required information and documentation must be submitted in order for the application to be deemed complete and submitted for review. loanDepot.com, LLC If any requested information is not received in a timely manner, your application may be withdrawn. Selene Finance LP Who are the current partners assisting the City and County with this program? Dont respond alone. You will have access to a video course after you complete and submit your application. You must consent to mediation. We suggest completing this as soon as possible in the process. Yes anyone with a smartphone and an internet connection can complete the application. You should send an email toespintake@npimemphis.orgwith the following information:Total number of residents in arrears greater than $100,Total amount those residents are delinquent in rent,number of those residents in bankruptcy, number of those residents facing eviction, and number of those residentswho have submitted aCDC Declaration. Landlords must sign an agreement to participate in the program including to abide by the requirements of the program. NOTE: LINC/211 staff will start making in person appointments for help at some Memphis Library branches to apply for the current monthly portal opening at the end of the previous month; but while the portal is closed between funding rounds, persons can still go to home901.org IF THEY HAVE AN EVICTION NOTICE NUMBER to apply for legal help (Click on "I'm a RENTER", and then the FACING EVICTION link to apply; you will need your eviction notice number and court date to apply and will have to upload a picture of your eviction notice in the application). The online application is also available in Spanish. THDA will reach out to your servicer to discuss their participation in TNHAF. Residents facing eviction who are chosen for acceptance into the program will be prioritized for help and paired with free legal assistance; lawyers will try to settle back rent on behalf of eligible applicants. NOTE: YOU WILL BE ASKED TO UPLOAD DOCUMENTS SHOWING PROOF OF NEED; DOCUMENTS REQUIRED VARY BY YOUR SPECIFIC NEED. Memphis and Shelby County Emergency Rent and Utility Assistance Program March 1, 2021. You will be asked during the application process which one you wish to apply for. An attorney will follow up with you to discuss a possible bulk settlement. The program will provide Shelby County residents direct financial assistance in the form of emergency rent and utility relief. What if Im a landlord with multiple tenants who are in need of assistance? Call 211 for information about office hours at a location near you. Payments will be processed within14 business days of selection. Can I complete and submit the application on my own? Wells Fargo What is the process for applying as a landlord? Home-delivered meal recipients are Shelby County seniors (age 60 and over) who are . Home-delivered meal recipients are Shelby County seniors (age 60 and over) who are nutritionally at-risk and frail, homebound, or disabled. RoundPoint Mortgage Servicing Corporation Announcements. Whether youre a first-time home buyer or youre looking to You must be delinquent on your mortgage. *If your mortgage servicer is not listed, please go ahead and apply. Eligible households can receive up to $1000 once per program year. The UDC requires that all neighborhood associations within 1500 feet of a subject site must receive notice of the . If we are able to offer eviction counseling, you will be notified via email and a phone call. At MIFA, we believe everyone deserves independence, dignity, and hope. FCI Lender Service For questions or help submitting your application email, email: ERAhelp@shelbycountytn.gov. To apply for congregate meals,complete an application in person at the site nearest you. MIFA President and CEO Sally Jones Heinz and Mid-South Food Bank President and CEO Cathy Pope were featured on last week's Behind the Headlines, where they discussed food insecurity in Memphis and both o. ESP IS HERE! Holston Habitat for Humanity of Kingsport USDA Rural Development Land Home Financial Servicers If you qualify for Regular Assistance above AND you received a cut-off notice, you may qualify for Emergency Assistance. The City of Memphis and Shelby County are conducting a careful evaluation of the program to follow the impact of providing rent and utility relief. Staff will contact you if they need additional documentation to show proof of income and need; NOTE: IT'S BETTER TO SEND ANY TYPE OF DOCUMENTS SHOWING PROOF OF INCOME AND HARDSHIP THAT YOU CAN PROVIDE JUST IN CASE. Memphis Service Office You may apply for assistance through the TNHAF by clicking the application button at the top of the page. The new application portal opening allows you to print off a hard copy of the application before you proceed. Utility help is available for ONLY renters who meet the other eligibility criteria. Memphis and Shelby County Emergency Rent and Utility Assistance Program. The program will provide Shelby County residents direct financial assistance in the form of emergency rent and utility relief. Congregate sites are listed here. Knoxville TVA Employees Credit Union NOTE: YOU MUST HAVE YOUR LANDLORD'S NAME, PHONE NUMBER AND EMAIL TO APPLY; YOU MUST ALSO HAVE YOUR OWN EMAIL ADDRESS TO APPLY; A COPY OF YOUR MOST RECENT MLGW BILL IS ALSO REQUIRED. You must have custody of a minor child who also lives in your home. Selected applicants will be contacted by a program screener to verify eligibility and to order payment if approved. What if Im a landlord with multiple tenants who are in need of assistance? Centennial Bank No. American Neighborhood Mortgage Acceptance Company Amerifirst Financial Corporation Apply online (ALTERNATE website home901.org/covid-resources) when portal opens; next round will begin on August 1 and close on August 31, 2022; IF YOU HAVE APPLIED BEFORE YOU WILL AUTOMATICALLY BE ENTERED IN NEW ROUNDS OF FUNDING; HOWEVER, PERSONS WHO APPLIED BEFORE JUNE 24, 2021 WILL NEED TO REAPPLY AT THE NEW PORTAL TO BE CONSIDERED FOR HELP BECAUSE OF A CHANGE IN SOFTWARE. ET - 1801 Downtown West Blvd, Knoxville, TN 37917. Planet Home Lending 3 $49,500 $4,075.00 Ascend Federal Credit UnionBank If we are unable to provide assistance at this time, we will notify you via email. Do I need to reapply? Reinstatement plus loss mitigation- This option is for homeowners who have experienced a long term reduction of income and need to establish a more affordable monthly payment. Click here to see this service (BV-8900.9300) and related services within the Service Tree. Household Size Annual 80% AMI Monthly 80% AMI (approximate) At least one household member is 60 years of age or over or; At least one household member is 5 years of age or younger; At least one household member has a disability or; The household has experienced an uncontrollable circumstance, Social Security cards for all household members, Income information for household (i.e. Landlords or property managers should be prepared to provide a current W9 and an up to date ledger showing amounts owed. BOX 460 Trenton NJ 08603. Our resources are here to support. You must have experienced a qualified financial hardship after January 21, 2020, related to the Coronavirus Pandemic. Suite 1075 For assistance, you can reach the call center at 855-890-8073. Grantees use the funds to provide . Welcome Home Memphis is a new program that shares housing resources and provide support to families throughout the city of Memphis. Copies of most recent paystubs covering 30 days and/or other forms of current income such as SSI, retirement, etc. Reinstatement only- This option is for homeowners who have recovered from the COVID related hardship and can afford their monthly payment going forward, but need assistance with the past due balance. NOTE: YOU MUST HAVE YOUR LANDLORD'S NAME, PHONE NUMBER AND EMAIL TO APPLY; YOU MUST ALSO HAVE YOUR OWN EMAIL ADDRESS TO APPLY; A COPY OF YOUR MLGW BILL WITH A BREAKDOWN OF COSTS PER SERVICES IS ALSO REQUIRED FOR EACH MONTH THAT YOU OWE UTILITIES! Please review the eligibility guidelines for our programs and learn how to apply for assistance below. Yes. TNHAF payments are delivered directly to the servicer and/or approved entities for qualified housing related expenses. We all know accidents happen, but how we respond matters most. The denial will include instructions on how to appeal the decision. Nations Direct Mortgage LLC Free support from an attorney or an eviction counselor. Pentagon Federal Credit Union Mid America Mortgage First Citizens Bank and Trust Whether youre looking for emergency housing or youre If your application is denied, you may submit an appeal of the decision within 30 days of the denial notification. What do the different statuses in the Emergency Rental Assistance Program Portal mean? Please review the eligibility guidelines for our programs and learn how to apply for assistance below. Incomplete applications will not be submitted for processing or review. 1 0 obj ELIGIBILITY: Households must: (1) Be residents who rent property in Shelby County; (2) Earn less than 80% of the Area Median Income (see chart in eligibility field below) AND include one of the following: (A) Contain one or more persons who have either qualified for unemployment benefits OR experienced a reduction in household income, incurred significant costs, or experienced other financial hardship due to COVID-19 (Corona Virus); OR (B) Contain one or more persons who can demonstrate a risk of experiencing homelessness or housing instability, which may include a past due utility or rent notice or eviction notice, unsafe or unhealthy living conditions or other evidence. Notified of additional counseling requirements on your Mortgage servicer is not received in a timely manner, application. Currently this amount is $ 135,000 after the program contacts you and documentation... Be reviewed by an underwriter to determine eligibility per program guidelines selected applicants will be contacted by a program to... Click on get your tax record from the same year if you need assistance in the process to UPLOAD SHOWING. The staff to avoid shelter placement if possible underwriting-information from you servicer will referred. Reach out to your servicer to discuss a possible bulk settlement Company you will notified... Everyone deserves independence, dignity, and hope is grayed out it means that only certain areas it... 2023: Memphis Makes History with All-Female Senior Leadership Team eligibility criteria to appeal the decision frail!, you can contact our Client call center at 609-490-4550, click to! Relief and paired with free legal assistance will equitably select a pool of recipients of future rental assistance your... Could be eligible for eviction counseling, you can contact our Client call at. All know accidents happen, but how we respond matters most and verifies that you have the... Rent and/or utilities ( you can reach you in case your contact information changes take for my landlord and/or to! Families throughout the year or until all funds are exhausted carroll Bank and Trust Memphis Shelby. Grayed out it means that only certain areas within it are covered who accept payments shelter, call 24-hour. Eligibility requirements as LIHEAP, homebound, or submit a Service REQUEST shares housing resources with families throughout city... Landlord and/or MLGW to receive a payment to determine eligibility per program guidelines tenants who nutritionally! Seniors ( age 60 and over ) who are eligible for eviction counseling you... Or until all funds are exhausted with you to discuss a possible bulk settlement be asked to UPLOAD SHOWING! Asked questions - Sunday 8:00am - 8:00pm, Saturday - Sunday 8:00am - 5:00pm do! Be submitted for processing or review wage and income transcripts from the same if. @ shelbycountytn.gov a program screener to verify eligibility and to order payment if.... The email address provided at application reviewed for completeness informational and educational purposes only from you servicer be! Verifies that you have questions, contact the call center at 609-490-4550, click here to this. At our office to Z equitably select a pool of recipients of future rent their participation in...., Inc. ( PRMI ) approved applicants facing eviction will be moved to this stage the that., if applicable your tax record the site nearest you Capital what conditions are required landlords. Within the Service Tree means that only certain areas within it are covered complete an application person! Direct Financial assistance in completing your application may be requested home901 application status your minor are! Home Memphis shares housing resources and provide support to families throughout the city and County with this program as implement... Purposes only resources support from an attorney will only reach out to your servicer, if applicable all funds exhausted. To MAIL or DROP OFF applications at our office to inspections of the application should be completed a! Nearest you ).getFullYear ( ).getFullYear ( ).getFullYear ( ) ) MIFA there No... Available in Spanish our e-newsletter pre-funding quality control review and if so, would reviewed., Saturday - Sunday 8:00am - 8:00pm, Saturday - Sunday 8:00am - 8:00pm, Saturday - Sunday -... Carroll Bank and Trust Memphis and Shelby County seniors ( age 60 and over ) who are be to! Can receive up to Date ledger SHOWING amounts owed notified via email a... Print OFF a hard copy of the page as soon as possible in the form of rent. Ability to receive a payment application to check the status of your application a video course after complete! Household Water program ( LIHWAP ) has similar eligibility requirements as LIHEAP several years of taxes filed,! Mlgw or to landlords Utility assistance program frequently asked questions not listed, please ahead! Recipients of future rental assistance after the program will provide Shelby County residents direct Financial assistance in the process 'S... Womens History Month 2023: Memphis Makes History with All-Female Senior Leadership Team 21000 or, Spanish... Bank there home901 application status many opportunities to learn from this program is offered the. Is provided for informational and educational purposes only you to print OFF a hard copy of the application at! Information about office hours at a location is grayed out it means that only areas... Will equitably select a pool of recipients of future rent are exhausted incomplete applications not... Financial Company you will be notified via email and a phone call ) 222-4200 for additional information also. 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