I called the non-help line on the card *******535 to get assistance and in short there was nothing they could do because the account was locked and needed to wait 24hr. Got a $100 gift card that had 0 balance. A fee applies if you speak with a Call Center representative. Accessed March 24, 2020. After that, you will find the option of registration on the apex of the site, so simply tap on and follow these upcoming points . Probably should steer away from Vanilla. No cash or ATM access. I decided to link my card to paypal and it finally worked. Locate the sticker on the front of the prepaid Visa card. Foul play is most certainly involved; thus, I do not have any clue as to why reputable stores carry these gift cards. I have reported it and filed cases with BBB and Local police. I called them and this was the worst customer service (CS) interaction I've ever had. Reddit and its partners use cookies and similar technologies to provide you with a better experience. This Card is issued by Green Dot Bank, Members FDIC, pursuant to a license from Visa U.S.A. Inc. To find more information about reviews and trust on Sitejabber.com please visit. They are scammers and they should be prosecuted to the maximum extent of the law. Previously I was able to enter the cards information and see the balance, now when I try to enter the cards information it just takes me back to the home page. Basically was told too bad too sad. We will never purchase a card from this company again. When using your card at businesses where tipping is customary, such as restaurants and salons, an additional 20% will be added temporarily to the total amount you are charged. The following restrictions apply to prepaid Visa, MasterCard, and American Express cards: They can't be combined with credit cards on a single order. When we called the number on the back, quite a few representatives were very rude and told us the card was issued/used on January 13. Creating an account Creating an account allows you to access a number of web-based features. Enter the numbers from the back of the card, such as a pin or cvc number (card verification code). please contact me!! Beware and stay away most importantly . The card expires, but the funds do not expire. Tried to use website to register the card so I could use to pay bills online but gift card site was down. MOVO Chain creates a smooth, easy, and quick process to access Bitcoin and Bitcoin Cash value to use it in everyday transactions. 102 Reno, NV 89521 When contacting us please provide your name, your card account number and the last four digits of your home phone number. Just enter your account number and password when you make your online purchase, and the funds will automatically be transferred from your account to your bank account. How to actuate your card without any problem? The cardholder loads funds onto the card using an ATM or through a participating retailers online store. Enter the numbers listed on the front of the card (usually 16 digits, like a credit or debit card). Hi. Within the U.S.: 1-800-Mastercard (1-800-627-8372) | Outside the U.S.: Mastercard Global Service Phone Numbers. $20 + to load $500 and activate + 2 transactions equal $23 total and told i have $0 balanceWTF! I got an error message and was prompted to call the number given. I'll tell everyone they sold me a card that was compromised before sale. Once the account is created the account is created the user is required to return to the official website of the Prepaid Gift Card and reach the Login Portal to check their balance or limit. WE RECEIVED 2 CARDS FOR CHRISTMAS WORTH $500 EACH AND WE TRIED TO ACTIVATE THEM AND THE CARDS WERE COMPRISED. Thats a big nope. The company is scamming consumers. Shame on those businesses that sell these scam cards! There was no way to read the terms because the card was inside a package. Enter the 16 digit card number followed by the # sign. After the user has signed up or created an account he/she can check the balance or limit of the card. I tried with 5 vendors. Four good reasons to indulge in cryptocurrency! After trying repeatedly to access my card, the process get increasingly frustrating. Perfect for corporate incentives or rewards: 50 or more cardsAdd your companys logoCustom greeting cards. We use cookies to ensure that we give you the best experience on our website. Cardholder Agreement for cards purchased prior to January 1, 2017, Physical Plastic Cardholder Agreement Updated August 2022. Visa Virtual Account can be used online everywhere Visa is accepted. Tried to tell this so call customer service rep (spoke little English) that I just scrapped off the label. I hope someone can learn from this and not get duped before it is too late. The Visa Virtual Gift Card can be redeemed at every internet, mail order, and telephone merchant everywhere Visa debit cards are accepted in the US. Gift Card Balance and Transaction History | American Express Gift Cards And Business Gift Cards Check Balance To view your available funds and transaction history, please enter the information below. The company is scamming consumers. I received the card today, called the same number again, and this time they said they could not activate without proper paper work seriously? With many prepaid Visa cards, they are registered when purchased but not activated until the recipient calls or goes to the website to activate the card. Accessed March 24, 2020. Also, its recommended to pay for gas purchases inside, not at the pump. Imo its id theft. Let me start from the bank account, so this is important for the users to have a bank account in a specific bank to buy the prepaid gift balance card from that specific bank. can i get a refund on my card? File a complaint with the agency overseeing their operations. I wanted to purchase stuff online but it kept saying my card was declined. The initial step is to really present an authority solicitation to obtain the Prepaid Gift Balance. Your email address will not be published. They won't refund your money either. THIS COMPANY IS A SCAM! The card was declined, and when I called to check the card's balance, they said it was FIVE CENTS! Headquarters. IMPORTANT INFORMATION FOR OPENING A CARD ACCOUNT: To help the federal government fight the funding of terrorism and money laundering activities, the USA PATRIOT Act requires all financial institutions and their third parties to obtain, verify, and record information that identifies each person who opens a Card Account. I immediately registered the card, and honestly forgot about it. Once the funds are loaded onto the card, the cardholder can use them to purchase goods and services anywhere that accepts debit or credit cards. I turned on the tears and sobbed even when on hold. More often than not you will pay a charge for buying the cards, however this is certainly worth the cash since they offer numerous advantages, for example, permitting you to cause buys to quickly and try not to need to hold back to pay until the following day. Upload a photo to create a memorable gift. class-action lawsuit, here we come! Then you can easily click on the Next button and have some patience and wait for second step. But as we all knownothing will be done. They should NOT be selling compromised cards to the public! By using the password, the card holder can easily do the transactions, but with limitations, so it would be really a great option for the people to search out the entire benefits online on daily basis. Over yonder you will discover the alternative to actuate your card. Do not purchase any gift card from this company. Create an account to register the card. This has dragged on for 4 months now. Mastercard Gift Cards can be used everywhere Debit Mastercard is accepted in the US. Take heedif you cant read terms b4 u buy, dont get it. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The majority of Prepaid Gift Cards are not reloadable, however Visa and Mastercard both feature a prepaid card that is reloadable. I contacted customer service the rep Edna stated I have to fax her at [protected] a copy of my ID, copy of the card front and back and my contact number. We would be happy to assist you in any way possible! Terms & Conditions on your card may vary by the card issuer. scam. Consumers allege that once a gift card is purchased, or received as a gift, they are unable to use the card. So, now I am filing a claim but because the card was used over two months ago I will probably be denied. The third step involves typing in the card's account number which can be located on the front of the gift card. No cash or ATM access. An inactivity fee of $4.95 per month will be deducted from your balance beginning on the 13th month after each 12-month period of inactivity. Please visit each company's website for additional terms and conditions. Tip for consumers:Once you access your card, spend it as soon as possible before it's too late. Follow the website prompts and input name, address, and card information. "How to Use a Debit Card: Online, ATM & Chip." I have made over 100 phone calls, faxed all the paperwork over twice and have been told 10+ different stories about what is going on with the replacement cards. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Keep in mind upon registering of each card the phone person instructed me to call them prior to doing anything to assist me in the activation and registration of my card. Four different kinds of cryptocurrencies you should know. Card not working? I could not use online nor view my account balance online, but I was charged for the replacement card that was offered to me. I received a $200 gift card from prepaidgiftbalance.com from my cousin after my mom died to help with expenses. They will notify you when your personal info is leaked online - so you can delete your private data from the Internet immediately. You can utilize it at whatever point you need, but since it's anything but an authority charge card, you may have the option to utilize it whenever you get an opportunity to utilize it. Now I am locked out of the account for my card. I asked the turn around time for the deactivation she said I need to call back in 3 days to confirm my fax was received and go from thereWTH. 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