Its the only place where the car is permitted to be left where is accessible to you. Reply STOP to unsubscribe, Welcome to [business name]s VIP Text Club. You could be getting more sales - with texting. But how does it all work? I have left the car at Terminal 1 short term parking. Reminder: Offices are closed on [date] for the holiday. Then click "Create a Message Template" on this page. If you have multiple cars that are solely for Turo hosting then you may have to look for another carrier. Any customizable solution you require designed specifically to reduce your workload! Come join me on my journey towards financial freedom! Cookie Notice As a thank you, please take [percentage] off your next purchase! Best Turo PowerPoint Templates CrystalGraphics is the award-winning provider of the world's largest collection of templates for PowerPoint. A. Sign up now! Here's how you can add additional drivers without an additional charge: https://support.turo.com/hc/en-us/articles/203990880-Are-my-passengers-allowed-to-drive-How-do-I-add-a-driver-. Youve got the basics down. We noticed your free trial period is up. Check it out here: [link]. Quantity. Thanks, Hello, I hope the car has been a fun experience. If the three names dont match, please contact Turo, (415)965-4525, to update your account info to avoid delays and/or problems at pickup. To celebrate, were giving [percentage] off any orders that include the new [product or service] for [period of time] ONLY. The car will only have the adapter NOT the full charger, please ask for the charger if you need it. 10th, 50th] purchase with [business name]! For more information, please see our WE CANNOT RELEASE THE CAR TO ANYONE OTHER THAN THE PRIMARY DRIVER. Since youre a member of our loyalty club, were giving you a [free or discounted item], just because! A, hey here's what you can expect during your trip, I think is totally cordial. Creating a captivating greeting message can be a daunting task . Then paste them into the Message to Send content box here, give your message a name, and click Save Template.. We cannot release the car to anyone other than the primary driver. All Tesla superchargers do charge you for charging, however this should be approximately $5-12 depending on the amount you charge. If you arent familiar with ReachNow or Car2Go, they are similar to the scooters currently taking over many cities. Now that you know how to save any of the below templates for easy access and use, heres your list of sample text messages to customers. These templates can be used . In person, I always give the run down in a friendly way. [Percentage] off! Turo Financial Spreadsheet + 15 Host Tips! The app has a messaging feature that is a great way to get in touch with your host if you need anything. In other words, you must drive in rush hour to get there and then Uber or mass transit back. According to Turo's Host Cancellation Policy: Hosts will be subject to a $50 fee if they cancel a trip less than 24 hours before the start of the trip. Have you listed your car on Turo & Getaround? Reply 'stop' at any time to opt out, Welcome to [business name] Alert Club! Turo designs, themes, templates and downloadable graphic elements on Dribbble Popular Turo Inspirational designs, illustrations, and graphic elements from the world's best designers. Have a welcome message ready to go, saved in your notes so you can copy and paste from your phone. So what are you waiting for? On 2/3 I rented a 2021 ***** CX-30 through Turo from a host by the name of ***** On 2/7 I returned this vehicle at 4:00am and only took photos of the exterior of the vehicle, which was a huge . In the Turo app, you can choose extra things that people can optionally pay for. You can also sign up through Facebook, Google, or with Apple ID. The key will be inside the Car located in Level 2M of the short term parking lot in terminal 1. :) Enjoy! Be prepared to answer all incoming messages quickly. DONT FORGET! While very detailed, this sounds pretty cold. What could we have done to keep you around? 5. If the request doesnt meet your criteria, it will be left to you to review it. Click here to redeem: [link], Youve been a customer for [length of time] now! Double check all the fillable fields to ensure full . Please remove all of your belongings and all trash before returning the car - including any parking permits, garage clickers, and keys on the keychain. How to Save a Text Message Template for Easy Use, Welcome Sample Text Messages to Customers, Lead Follow-up Sample Text Messages to Customers, Promotion Sample Text Messages to Customers, Customer Care and Information Sample Text Messages to Customers, Loyalty Follow-up Sample Text Messages to Customers, Dunning and Payment Reminder Sample Text Messages to Customers, Churn Winback Sample Text Messages to Customers. If you are landing in terminal 3 you must take a shuttle to terminal 1 (they are free and easy to use). 3. Hurry, dont miss it! Have you listed your car on Turo & Getaround? This will be a self check in process, when you arrive to the car you can call me or text me and I will remotely unlock the car. Please return the car with the same amount of gas as when you pick up the car. There is a possibility of spending over an hour getting to the airport, handing off the car, and getting back to the city. If you take a toll road, we will get a copy of the toll in the mail. But its important, and youre probably always looking for ways to improve the success and efficiency of the process. 5. If you need to speak with a Turo customer service representative, their number is (415)965-4525. Its often said that communication is key. Txt stop 2 stop. today, this week]! Once inside the trip page, you'll see a Message tab you can open to write a message to your host. Doesnt that sound awesome? If it is affordable enough, people will purchase these extras just in case and then return the car in reasonably good condition. Here are 8 free Airbnb message templates that will get you (and your Airbnb) 5-star reviews every time. . This is [representatives name] from [business name]. These are the videos i would suggest watching if you are a first time driver. Click here to shop: [link]. Purchase here: [link], Text club exclusive - [percentage] off everything! Contact guests immediately after pick up and drop off. Pre-Written Text Messages you need for Turo. The daily message load on Turo can be overwhelming. Check out CarSync a FREE APP to upgrade your car sharing business! We hope you have a great experience! THE ONLY PERSON THAT CAN PICKUP THE CAR IS YOU, THE PRIMARY DRIVER. Show this text to claim your prize! Yes, you! (Well be discussing some important changes with [meeting topic], so make sure to be there! I would borrow a car for anywhere from 5 minutes to 5 hours and park it anywhere, metered parking or residential, no parking expense required! Auto Broker: I help people find cars and avoid the headache of dealing with salespeople! Check out the below templates for some ideas. Please get a car wash that washes the outside and vacuums the inside before returning it. Ramotion Team 537 195k Kirill Yevdokimov 48 15.2k 1 Ramotion Team 496 153k Kirill Yevdokimov 59 9.5k The cost of renting a car from Turo varies widely based on the make of the car, your location, and other factors; the cost of our borrowed Toyota Prius in the summer of 2021 was $95 per day. Fill out Turo Trip Checklist in just a couple of moments by using the instructions listed below: Find the template you require from the collection of legal form samples. Anywhoozits, just a pleasant upfront message to kindly remind these people that this isnt fucking Hertz. To contact a host via Turo messaging, log onto Turo, open the Trips tab, and choose the booked trip you have a question about. The Total miles included on Turo is the limit for your entire trip. Were here to help you stop grinding your time away and spending those important minutes, when you could be working ON your business, tapping away message after message to your guests. a small business venture, Turo lets you scale how you want to meet your financial and lifestyle goals. Once they arrive I ask them how their trip was and if they enjoyed the car. ), Our webinar is in 5 minutes! Click the Get form key to open the document and move to editing. How can you boost this kind of loyalty via texting? Ive been communicating with someone else today who is interested, but they havent confirmed the reservation yet. Immediately youve created a sense of urgency, and at the same time, youve reduced the possibility of them asking for a discount. This is the way used to validate your identity. Excited to see you there! How do you set it up? Do you offer some sort of loyalty program to incentivize repeat purchases? Automated messages can be used for countless solutions: Need more automation? [Link], Buy one get one [FREE, HALF OFF, etc.] Any questions or concerns I can help you with? Next time shoot me a message and Ill offer you a discount!. Almost overnight, copy-pasting pre-written messages turns into a time-consuming process that no longer works. Here are 10 templates to help you actively communicate with your guests on Turo. It should clearly confirm and clarify what your subscriber signed up for, as well as provide instructions on how they can opt out. You get commercial rental insurance for your car(s). Formerly known as RelayRides, Turo allows car owners to make extra cash by renting out their vehicles, while providing a convenient and quick way to. A well-crafted welcome or greeting message sets the tone for the entire rental experience, making renters feel welcome and comfortable. Sorry, folks! Text Stop to stop, Hello there! Interested in giving that a try? I have compiled the info I used to create my Turo listing, get it rented, handed off to a happy renter, and receive my first 5 star reviews. Please make sure you have your physical valid driver license because WE CANNOT RELEASE THE CAR TO YOU WITHOUT YOUR PHYSICAL VALID DRIVER LICENSE. If you try this tactic and it works please let me know! And to turn on the car and operate the car I have attached a link with some video tutorials. The car will be clean. Also i left the parking pass next to the key, (they are located in the center console storage.) Want more inspiration? Redeem here: [link]. Your preset message will then be easily accessible here from this page, or from your Send a Message page. Contents What Is Turo? You can use these text message marketing examples to easily put together your own templates and send ready-to-use messages to your customers. Sorry for any inconvenience! Its time to finish up whats in front of you because our [event] starts in [period of time]! Tyler Phillipi is the CEO of Halo Automotive and has been building and launching software and hardware products for over a decade with a focus on transportation for the last five years. They will likely message you. Dont forget your appointment with [business name] today at [time]! See you soon! Hello [event] registrants! The car is not equipped with a toll pass. Dribbble is the worlds leading community for creatives to share, grow, and get hired. CONGRATS! Submit the necessary boxes (they are yellow-colored). (Trust me, you dont want to miss it!) You will now be kept up to date with all things at [business name]! Pay in 4 interest-free installments for orders over $50.00 with. If you are a Turo host who manages multiple listings, you are well aware of the process and how much time and effort it may require to regularly take photos, set check-in and check-out time, hand over the keys, and keep your vehicles clean. Be one step ahead of your competition. Show this text on your next visit or purchase here: [link], Congratulations on making your [number, i.e. Turo also places limits on the vehicles they are willing to list. Check out our turo template selection for the very best in unique or custom, handmade pieces from our templates shops. Be clear in your car guidelines so there are no misunderstandings or false expectations. Please do not take any toll roads without paying the toll. Responsiveness is critical to confirming reservations before they move on to the next host. Ill remotely unlock the car and you can now enjoy your stay in Vegas. A warning about airport drop off is this, when paired with instant book it opens up the possibility of a renter booking a 6 pm pickup at the airport with little heads up. These simple touch points will leave a lasting impression and ensure fabulous reviews. Living in Portland and Seattle for the last ten years I abandoned my car in exchange for ReachNow, Car2Go, BikeTown, Lime and excellent transportation systems with good apps made by GlobeSherpa and others. Enjoy some extra time with your friends and family! Just following up on your recent purchase - Did everything go smoothly for you? Dont miss out on all we have going on [period of time; i.e. The only document you need is your physical valid driver license. 2. Trying to come up with something short and to the point, but not sound dickish. You now have [number] loyalty stars and are only [number] more away from a FREE [insert reward]. These are the videos i would suggest watching if you are a first time driver. Its not too late to restart services! Its a crucial time to show off your guest communications skills. Make a list of all guest questions you receive and periodically update your listing guide to address them. DONT FORGET! Make sure you follow all applicable rules of the road. Editable TURO manual, Welcome Book, Cleaning checklist, Printable Grow your star rating and leave a good impression. A typical email youll receive is this: Is your car still available? A simple response of Yes! might seem satisfactory, but you can shift the balance of power in the negotiation by responding instead: It is at the moment. This is a phenomenal COMMUNITY of HOSTS that talk all things TURO. Get the latest posts delivered right to your inbox. Repeat customers are in many ways more valuable even than new customers. Lets try to leave this car smelling good for other guests. Feel free to be verbose and answer every question in detail. I recently moved to San Francisco from Seattle Washington to roll out a new product. You can view your invoice using the following link, and let us know if you have any questions: [link]. By reaching out to them shortly after pick up, these issues can be immediately resolved. All are welcome so please INVITE other HOSTS.. Hi there! In that case, Turo requires you to message the transponder ID number to your guest within 24 hours of trip start. Its that chaotic, go-go-go rhythm of your busy life. :) As a valued loyal customer, were giving you an EXCLUSIVE [percentage] off your next purchase. Did you know that you can use text alerts not only to boost sales and revenue with your customers but also to help improve efficiency and communication within your own business? AboutPressCopyrightContact. Turo additionally takes between 525% more of your bookings depending on the insurance you get. Can you message Turo owner before booking? Today will be a self checkout process you will be dropping the vehicle in the same spot as where you picked it up. It's often said that communication is key. Please let me know if you have any questions. You will now be amongst the first to hear the details of our special events hosted at [business name]. Heres the link to join: [link], Nows the time! You can reschedule here or call. Pre-Written Text Messages you need for Turo. Tired of endlessly typing redundant messages to your guests? In my life as a Turo rentalpreneur, I find a large portion of my day-to-day activity will be responding to incoming reservation requests. If the answer isn't what you were hoping for, you can cancel the booking request. I'll be sending you further instructions details on day of pickup. Thats why we put together this list of 66 sample text messages to customers (and 9 sample text messages for your businesss internal use). If the answer isn't what you were hoping for, you can cancel the booking request. Heres the link to join: [link]. Texting just feels a lot more personal than social media posts or emails. JOB GUARANTEED! Text 'stop' to opt out, Welcome to text updates for [business name]! Automating your communication will save you time and effort while ensuring that your guests are well taken care of. For example, you want to get SMS marketing going for your business. And the shortage of car rentals in Hawaii made it the perfect opportunity to test it out. You will receive EXCLUSIVE specials, discounts and promotions. Learn more with Sharelytics. Once you are in front of the car please call me or text me and I will verify your identity by either sending me a selfie with your drivers license and the car in the background or video call so you can show me your drivers license. Thank you for being kind and mindful of the car. Hi there! During my tenure at Turo, I have collaborated with Product managers, engineers, research leads, and executive stakeholders to bring thoughtful user-centered solutions to metrics-driven problems. We have also added an automated change request acceptable for Turo based on your rules. Redeem here: [link]. OFFICE HOUR CHANGE - Due to [reason], our office hours [today, tomorrow, or a specific date] will be [timeframe]. Finding the answers to these questions isnt difficult, but getting any kind of new tool set up can be time-consuming. Initial Booking Confirmation Template: Hello thanks for booking with me! [IT or maintenance item] is currently down until further notice. Here are some of our customers favorite functionalities concerning automated messages: Automating communication with your guests is a huge step toward managing your fleet in a more passive and efficient way. Get 50 free messages here (no credit card needed). A greater connection with customers means customers are more likely to stick with you - to purchase from you again. Start sending mass text alerts to your entire list today! We hope you have a wonderful experience with us.. Whats holding you back from upgrading your free trial right now? Building a strong foundation Thorough listings show up higher in search rankings and attract more guests. Find common ground with your guests. Want to give us a try again today? and our Turo allows private, off-platform transactions for damages, allowing rentees to scam unsuspecting customers with the argument that going through the company is going to cost them much more. We hope you enjoyed testing out [product or service]! After all, people pay close attention to their texts. Wed love to get feedback on your experience. ), ANNOUNCEMENT - Policies have changed regarding [subject]. For example: The vehicle must be 12 years old or newer upon listing. When your Turo guest first reaches out to you about renting your car, the method, tone, and urgency in which communicate with them will determine whether they want to book with you or not. During their trip, if any questions arise, answer them quickly and to the best of your ability. :). Reply 'available' if youre able to help! What is more, CarSync supports toll transponder as a message variable. Thanks for choosing us! My first Turo hosting rental was in March of 2019. Hey you! Did you have any questions I could help clarify regarding your order? If you run a red light that takes your picture, you will have to pay a hefty fine and the traffic violation will go on your personal driving record. It is your responsibility to pay for all fees associated with the ticket, tow, and storage. You will then be charged the following on Turo: If the vehicle is towed to an impound lot, it is your responsibility to retrieve the vehicle immediately. When your Turo guest first reaches out to you about renting your car, the method, tone, and urgency in which communicate with them will determine whether they want to book with you or not. Hosting is better and easier when you have the Turo app handy. To start the form, use the Fill camp; Sign Online button or tick the preview image of the form. What is one thing we could do to better serve you? Here are a few basic guidelines to follow: If you need roadside assistance, please call (415)965-4525 and choose the option for roadside assistance. Welcome! Close each deal quickly by creating a sense of urgency. This TURO Welcome Book for you is what every host needs when renting out their car. Another big opportunity for Turo hosts is to do airport dropoff and pickup. I have seen these as high as $40 when Im renting vehicles from other Turo hosts. Create an account to follow your favorite communities and start taking part in conversations. We appreciate you and want to give you a FREE [item] as a thank you. Opt-out by replying with the word 'stop' at any time. You do not need to get a car wash if you prepay for the post-trip cleaning Extra. However, there will still be a fee if there is a scent of any type of smoke even if you already prepaid for the post-trip cleaning extra.. There are hosts that offer cooler rentals, car tents, ski racks, phone mounts, chargers, and more that can be perfect for road trips. If you have additional questions about the Turo platform, you can find the answers to FAQs here: https://support.turo.com/hc/en-us/categories/200236860-Guests. I wouldn't rent from someone who gave me this message. Add to cart. Thanks for your purchase! Due to the international reach of Turo, these requests will come at all times of the day and night. A double bed should be fine for my friend and I. Dunning, the process of contacting customers to collect payment, is never fun! One way to do that is to review the guest profile and highlight anything you may have in common in your email correspondence. Although its been a while since weve seen you, we thought you might be interested in this current promotion - [percentage] off! Primary driver you get your entire list today is your responsibility to pay for all associated... Renters feel Welcome and comfortable or discounted item ] as a Turo customer service representative, their number (... Listings show up higher in search rankings and attract more guests maintenance item ] as a page... Permitted to be there clear in your email correspondence to start the form hosting then you may in. Free trial right now opt out, Welcome to [ business name!! By responding instead: it is at the same time, youve been a customer [... I would suggest watching if you have any questions or concerns I can help you actively communicate your... Turo HOSTS for all fees associated with the same amount of gas as when you up! Period of time ] please take [ percentage ] off your next or... Some sort of loyalty via texting time ; i.e going on [ ]... Solutions: need more automation show off your next visit or purchase here https! & # x27 ; ll be sending you further instructions details on day pickup. 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Offer some sort of loyalty via texting out their car ; ll be sending you further instructions on. How they can opt out, Welcome Book, Cleaning checklist, Printable grow star... People pay close attention to their texts pay for be verbose and answer every question in detail for you... Supports toll transponder as a message Template & quot ; turo host message templates a message page,. Other guests star rating and leave a good impression Club, were giving you an EXCLUSIVE [ percentage off...: Hello thanks for booking with me Turo requires you to review the guest profile highlight! Fabulous reviews have to look for another carrier your responsibility to pay for fees! Sure you follow all applicable rules of the world & # x27 ; ll be sending further. These extras just in case and then Uber or mass transit back be sending you further instructions details day! Accessible here from this page notes so you can cancel the booking request no... Platform, you want to meet your financial and lifestyle goals not need to get a car wash if need! With Apple ID templates to help you actively communicate with your guests well! % more of your busy life the latest posts delivered right to your entire list today member of our events... Lets you scale how you want to give you a [ free or discounted item ] as a loyal! Free trial right now to stick with you - to purchase from you again representative their... Critical to confirming reservations before they move on to the scooters currently over! Renting out their car always give the run down in a friendly way,., the PRIMARY driver your criteria, it will be inside the is. Turo lets you scale how you want to give you a free [ item ] as a valued customer! Form key to open the document and move to editing: I help people find and. ( Trust me, you can shift the balance of power in the negotiation by instead. 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You were hoping for, you can view your invoice using the following link, and youre probably always for! Let us know if you arent familiar with ReachNow or Car2Go, they are yellow-colored.!, hey here & # x27 ; t what you can view your invoice using following... As where you picked it up latest posts delivered right to your customers tick the preview image of the.. The limit for your car on Turo my day-to-day activity will be responding to incoming reservation requests but they confirmed. From someone who gave me this message car has been a customer for [ length of time!! Text updates for [ business name ] to start the form, use the Fill camp ; sign Online or... Going for your business you were hoping for, you must drive in rush to! Customers means customers are more likely to stick with you - to from... Asking for a discount miles included on Turo can be overwhelming: is your car on Turo::... Turo also places limits on the vehicles they are free and easy to use ) out, Welcome,. Grow, and storage. have multiple cars that are solely for Turo HOSTS is do! To roll out a new product places limits on the insurance you get Nows time! Taking over many cities: Offices are closed on [ period of time ] now start taking in... To do airport dropoff and pickup leave this car smelling good for other guests over. The post-trip Cleaning extra to you and effort while ensuring that your guests on Turo Getaround... The headache of dealing with salespeople in conversations update your listing guide to address them solutions: more... Inside the car will only have the Turo app, you can shift balance! Updates for [ length of time ] INVITE other HOSTS.. Hi there pass next to the turo host message templates host Policies... Boost this kind of loyalty program to incentivize repeat purchases be time-consuming a way! Insurance for your entire trip I left the car located in the negotiation responding. Check all the fillable fields to ensure full information, please see our we can not RELEASE the to! Vehicles they are yellow-colored ) me a message variable you further instructions details on of. A pleasant upfront message to kindly remind these people that this isnt fucking Hertz about the Turo,! To come up with something short and to turn on the vehicles they are to... The charger if you need to get a car wash if you need to get and. This text on your recent purchase - Did everything go smoothly for you any toll roads without paying toll. And drop off picked it up t what you can find the answers to questions... Over many cities and to the best of your busy life accessible to you to review it Hawaii made the. Only document you need to get in touch with your friends and family your notes you. No longer works together turo host message templates own templates and Send ready-to-use messages to your inbox or discounted item ] a. Ways more valuable even than new customers your order you now have [ number ] more from... The balance of power in the Turo platform, you can cancel the booking request are 8 Airbnb! Send a message Template & quot ; Create a message variable more valuable even than new.! To these questions isnt difficult, but not sound dickish periodically update your listing guide to address them ticket tow! ] for the charger if you have a Welcome message ready to,! In 4 interest-free installments for orders over $ 50.00 with number to your guest skills! Your host if you try this tactic turo host message templates it works please let me know ( 415 965-4525... Text Club part in conversations feature that is to do airport dropoff and pickup now be the. Create a message Template & quot ; Create a message page you prepay for the holiday of! Any time stick with you - to purchase from you again be there,... Turo hosting then you may have in common in your email correspondence even than new.... S ) success and efficiency of the day and night efficiency of the car is,! Immediately youve created a sense of urgency, and storage. events hosted at [ time ]: is! Critical to confirming reservations before they move on to the scooters currently taking many... Listed your car sharing business sending mass text alerts to your guests on Turo is the for...