Adult Education Open Community of Resources, Pathways Project | OER Language Teaching Repository @ Boise State, Characteristics of Competent Communicators, The learner will apply the principles of competent communication. An unempathetic response might be "Oh. How did either By Staff Writer Last Updated April 14, 2020. A communicator may not know something and still be trustworthy, but its aviolation of trust to pretend you know something when you dont. These cookies track visitors across websites and collect information to provide customized ads. 0 Os 56 terms. A competent communicator has the knowledge about how to communicate effectively and appropriately and the ability to use that knowledge to communicate in various communication contexts. Communicate ethically. Researchers have broken down the characteristics of competent communicators into five (5) areas: self-awareness, adaptability, empathy, cognitive complexity, and ethics. What are the 5 characteristics of competent communicators? Terms in this set (7) Wide Range of Behaviors. What are examples of competent communication? Why is competence important in communication? Accessibility StatementFor more information contact us atinfo@libretexts.orgor check out our status page at https://status.libretexts.org. Word Definitions, Terminology, and Jargon. There are many facets to this definition, and many specific characteristics of competence to discuss. hb`````c`a` @qv XDKt4t4bQk!V801uw`>v@ere%&X2M`1f.5D@ n3 Because ethics is so important, we will look at this characteristic in more detail. What are the 5 characteristics of competent communicators? Having & acquiring numerous skills that are at your disposal for use. If you were an employer, would you hire someone you did not trust? 1. Holier than Thou - Don't say how you could have handled the situation better. Be open-minded about another's point of view. An ethical communication strives to do what is right and understands his or her responsibility to keep society civil. Ability to engage in divergent thinking (or thinking creatively) and What does it mean to be a competent communicator? What are the characteristics of communication in business? A competent communicator will provide appropriate nonverbal feedback to acknowledge their involvement in the conversation. A competent communicator would know when it is appropriate to ask questions to further the conversation, and read nonverbal cues/feedback from the receiver to know when the conversation is over. M01 Discussion - Introductions COMM102 2 Chapter 1: Think about a recent conversation with one other person - perhaps a friend, family member, work associate, etc. What are the characteristics of communication competence? A competent communicator would know when it is appropriate to ask questions to further the conversation, and read nonverbal cues/feedback from the receiver to know when the conversation is over. Recall that all communication is goal-driven. 2. 7 CHARACTERISTICS OF EFFECTIVE COMMUNICATION In this topic, we are going to learn and identify the 7 characteristics of communication. k&P$c.L What are the components of intercultural communication competence? Would you explain to me what you want to see happen?Taking time to observe and familiarize yourself with customs and viewpoints of those from different cultures than your own is another way of showing respect. 1 What are the 7 characteristics of competent communication? Nov 26, 2014. What are the 6 characteristics of communication competence? Terms in this set (7) Wide Range of Behaviors. How do you tell if chicken is molting or has mites? There are several characteristics that have been identified as Competent by researchers. Think about motivational speakers and how they get people encouraged to do something. The National Communication Association (NCA) is a professional organization that represents communication scholars and practitioners in the United States. It may be tempting to show how much you know by incorporating unnecessary information into your document or speech, but in doing so you run the risk of boring, confusing, or overloading your audience. )HI"EU"8xVAOyA1H(p_MB"4P3fk+lLn^XEh&u:Rhtd.sLwk^_Fm3<>9=;d.2~S2R6+ Vs What are three things that competent communicators use? And if you inadvertently offend, apologize sincerely. 0 What are the six characteristics of competent communication? So break up with them." In the short-term, it can be easier to be untruthful. Save my name, email, and website in this browser for the next time I comment. This cookie is set by GDPR Cookie Consent plugin. You also have the option to opt-out of these cookies. We shall define and discuss each, in turn. We shall define and discuss each, in turn. (A4) Describe two different characteristics of the transportation management system (TMS) that; 1. . McWorthy, E. (2014, November 26). 4 What are the five characteristics of competent communicators? Effective communicators not only speak with confidence but they also breathe confidence into their audience, so that in turn, the audience trust and voice confidence in their leader (or at the. \hline 8 & 18 & 22 \\ Can the Constitution be changed by the president? Wide Range of Behaviors. They. We shall define and discuss each, in turn. Competence involves knowledge, motivation, and skills. Characteristics of Business Communication. we will decide what "good"characteristics a trainer should have and the "poor"characteristics a trainer shouldn't have. To communicate effectively, you will need to understand cultural diversity, have good language skills, listening and interpersonal skills. Clarityis also important in the delivery of your message. The variables of a competent communicator are Knowledge, skill, motivation, appropriate, and effective. Your intercultural communication is effective when it allows you to achieve a goal that you care about. Is there still an arbitrage opportunity High self-monitors are more likely to adapt their communication to the situation, whereas a low self monitor is more likely to keep their communication patterns consistent in every situation. Here are six qualities that all good communicators have in common that you can use to both train those around you and improve your own abilities: What are the four key points of competent communication? Empathetic - Competent communicators are empathetic, meaning they are able to view other's perspectives as their own, especially in terms of emotion. Some qualities of a good communicator include giving a clear message, understanding the message's recipient, showing empathy for the recipient and listening effectively. OER Commons. A competent communicator takes timeto learn communication skills that will enable him or her tocommunicate appropriately in different communication situations. Must have strong communication skills, written and verbal. How many times have you listened to a speaker say in conclusion only to continue speaking for what seems like forever? For example, a competent communicator will engage in turn taking when in conversations instead of interrupting. Select the most appropriate and effective medium for communicating. For example, a competent communicator will engage in turn taking when in conversations instead of interrupting. For example, when a friend calls to say they had a fight with their romantic partner, an empethetic response might be "Wow, that must be really difficult for you." Expect close interaction and involvement with senior PV physicians. Being worthy of trust is something you earn with others. Services Commercial Lines policies and builds relationships with insureds. What is the most important component of intercultural communication competence? FLEXIBILITY AND THE ABILITY TO TOLERATE HIGH LEVELS OF UNCERTAINTY The quality of thinking and behaving in which you vary your messages based on the unique situation in which you find yourself. What is the importance of cultural diversity in the workplace? 2 The Characteristics of Effective Communication 2.1 Clear 2.2 Concise 2.3 Concrete 2.4 Coherent 2.5 Courteous 2.6 Listening For Understanding 2.7 Focus And Attention 2.8 Emotional Awareness And Control 3 Solved Examples for You Suggested Videos The Characteristics of Effective Communication An ethical communicator considers the welfareof his or her audience and is guidedbymoral principles and standards. When writing or speaking to someone, be clear about your goal or message. What is meant by promotion mix in detail? There are several characteristics that have been identified as Competent by researchers. He or she respects thereceiveror audience and does not insult them by wasting their time. A sender-oriented approach in which a communicator's goals are accomplished via appropriate interaction and a sender-oriented approach. Having & acquiring numerous skills that are at your disposal for use. the ability to use and adapt that knowledge to various communication contexts. Skillful. Competent communicators are conscious . Other steps taken by RBI 5:25 Scheme: It allows banks to extend long-term loans of 20-25 years to match the cash flow of projects, while refinancing them every 5 or 7 years. They should be learning agile and flex their influence while communicating and delegating effectively. the ability to use and adapt that knowledge to various communication contexts. Communication Competence Components Researchers have broken down the characteristics of competent communicators into five (5) areas: self-awareness, adaptability, empathy, cognitive complexity, and ethics. 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A Competent communicator defines as a person who can communicate with others properly and sufficiently, and a competent intercultural communicator is the ability to communicate effectively and appropriately with people of other cultures. When you understand and empathize with the other person point of view. Kwentong Makabanghay Kahulugan At Mga Halimbawa Nito, Lady Dentist Brings Chicken Inasal for Lolas at Home for the Aged, Heartbroken Lady Still Chats Deceased Boyfriend: I still message him, Canadian Vlogger Kyle Douglas Jennerman is Now a Filipino Citizen, LOTTO RESULT Today, Wednesday, March 1, 2023, 6/55 LOTTO RESULT Today, Wednesday, March 1, 2023, 6/45 LOTTO RESULT Today, Wednesday, March 1, 2023, 4D LOTTO RESULT Today, Wednesday, March 1, 2023, 3D LOTTO RESULT Today, Wednesday, March 1, 2023, 2D LOTTO RESULT Today, Wednesday, March 1, 2023, SWERTRES HEARING Today, Wednesday, March 1, 2023. a) Large and small states could not agree on the size of their populations. Cognitive complexity cognitive complexity. In the workplace or community, aperson who plagiarizes may lose his or her job and perhapshis or her reputation. Competent and Incompetent Communication For as long as human beings have been communicating, they have tried to figure out how to communicate well, that is, with competence. NumberSample1Sample21182121211321234222051620614177171781822\begin{array}{|c|c|c|} Open-mindedness 4. 118 0 obj <>/Filter/FlateDecode/ID[<5BB74FC2DA13184FBFE62FCFAE2F664E>]/Index[96 39]/Info 95 0 R/Length 109/Prev 518091/Root 97 0 R/Size 135/Type/XRef/W[1 3 1]>>stream Self-monitors are able to separate a aprt of their consciousness and observe their behavior from a detached viewpoint, amking observations like "This approach is working well. [q'd w|C81}VPdJwq'`T-TgsLsW*2tAa\U<0_$3KZGaF%_=)b3pD?MnWWg7])kH[>CaB&?S The cookie is used to store the user consent for the cookies in the category "Other. Wide Range of Behaviors. We mean more than the ability to use language well, or to articulate one's thoughts and feelings clearly. We also use third-party cookies that help us analyze and understand how you use this website. endstream endobj 97 0 obj <>/Metadata 11 0 R/Pages 94 0 R/StructTreeRoot 20 0 R/Type/Catalog>> endobj 98 0 obj <>/MediaBox[0 0 612 792]/Parent 94 0 R/Resources<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI]/XObject<>>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 99 0 obj <>stream Must have ability to prioritize tasks. 38 terms. As you are reviewing the information, consider how/if each characteristic aligns with the learning outcomes of the NSE course. The list above emcompasses the main characterstics as discussed by Cupach and Spitzberg (1984). The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". 1. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Communicate what you know, and if you dont know something, research it before you speak or write. It also means to tailor your massage to your audience or conveying your message in a manner that it is understood by the audience. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. In-depth knowledge and understanding of designated products/studies. Copyright 2023 Quick-Advices | All rights reserved. Failing to acknowledge the source of ideas and research both orally and in writing. 1. They can get people excited about a cause or effort and create awareness or action. Since we have brought up the use of time in this section, it is important to address punctuality as well as conciseness. Losing ones temper and being abusive are generally regarded as showing a lack of professionalism (and could even involve legal consequences for you or your employer). Maintaining agency management database with current information and ordering corrections when necessary. However, if the individual is relying too heavily on mediated communication, neglecting in-person contact, and relying on it for all their communication needs, their competency is likely to be low. 3. Adaptable. What was the crime and who perpetrated it? We condemn communication that degrades individuals and humanity through the expression of intolerance and hatred. Competent Intercultural Communication What does it mean to be a competent communicator and a competent intercultural communicator? What are 7 characteristics of competent communicators? currently is 1,200, the one-year risk-free interest rate is 3%, and the year-end dividend How many meetings and conference calls have you attended that got started late or ran beyond the planned ending time? 4 What are the characteristics of intercultural communication? http://www.natcom.org, Read The National Commission on Writings findings about the importance of communication skills inbusiness. For example, instead of telling a customer, Ive had it with your complaints! a respectful business communicator might say, Im having trouble seeing how I can fix this situation. Word Definitions, Terminology, and Jargon. Conversational Involvement - This characteristic refers to your engagement in your everyday interactions. Section 3 details the procedure of this study, the purpose of which is to investigate what people of different cultures perceive as competent intercultural communication and to identify qualities/traits in persons who are perceived as competent communicators by culturally different others. Self Monitoring. 5 terms. What are the 7 characteristics of competent communication? Strategic Debt Restructuring (SDR) - consortium of lenders converts a part of their loan in an ailing company into equity, with the . Good communicators have an understanding of their audience, and they tailor their communication to best suit its recipients. How can an individual become a competent intercultural communicator? Cognitive Complexity. Must be able to work weekends, holidays, and all shifts. \hline 5 & 16 & 20 \\ on What are the 6 characteristics of communication competence? 5. It includes a. Terms in this set (5) Doing so becomes advantageous for you as well as your clients. Communication competence is the ability to use a communication strategy that is best-fit or, effective, and appropriate in a particular context or situation. Communication competence is defined as the ability to craft and send a message in a manner that ensures it will be received as it was intended. We will discuss plagiarism and how to avoid it in more detail in later chapters. {[:SX/q+wu56U6>=fi*6nd*?~et^*]h|@e{zSkxC?C0?'u~ The message has to be specific, tangible, and vivid. They would know when it's appropriate to use slang and profanities (perhaps at home), and when to use formal vocabulary (perhaps at work). A competent communicatorunderstands there is nosingle effective way to communicate, that communication must be adaptedto the context and receiver. OHbucks567. What are the four key points of competent communication? Canale and Swain defined communicative competence as a global competence that subsumed four separate but related competencies: Your email address will not be published. 18 terms. Involved. the knowledge about how to communicate effectively and appropriately and, the ability to use and adapt that knowledge to various communication contexts. Acommunicator must carefully consider his or heraudience and choosewords and phrases meaningful to them,avoidingjargon or slang that may be unfamiliar. Graded Fully Competent d079 rnm1 or bxm1 business environment applications ii: process, logistics, and operations task logistics operations management note: . The four key competencies in competent communication are semantic competency, sociolinguistic capability, talk competency and vital competency, as indicated by the National Capital Language Resource Center. Sensitivity 5. Involved. Characteristics of Competent Intercultural Communicators. 7 Characteristics of a Competent Communicator. m_alexandria Plus. Our sense of identity comes from the way we interact with others. !T GK+qx5rZDhFhZNJf`n~1mu 5KlbGl ./'o acPI&0]Fq$%YF0uIp0*h Identify their communication goals. Terms in this set (7) Wide Range of Behaviors. Ability to Choose Most Appropriate Behavior. World Bank (2010) identifies the following traits that define a competent intercultural communicator. Become a great listener. Be an active perceiver. For example, in a job interview, they may use a formal tone, proper grammar, make strong eye contact, dress formally, and use formal vocabulary. Communication competence is essential for every employee because it allows individuals to interact effectively with each other. This is the first part of intercultural communication competence. Competence: It is very important for social workers to be competent and confident in the services they provide. We shall define and discuss each, in turn. What are 6 characteristics of a good communicator? According to David Morley's essay, "Communication", states that all communication refers to the activity of imparting, or transmitting messages containing, information, ideas, or knowledge. What qualities make a competent communicator quizlet? A competent communicator would know when it is appropriate to ask questions to further the conversation, and read nonverbal cues/feedback from the receiver to know when the conversation is over. By complete, it means that the receiver gets all the information he needs to process the message and take action. Plagiarism can range from copying a classmates answers and submitting them instead of your own work all the way to submitting an outline or giving a speech written by another. being aware of how your behavior affects others, changing your behavior as the situation demands, ability to understand a given situation in multiple ways, Elliot Aronson, Robin M. Akert, Samuel R. Sommers, Timothy D. Wilson. Being punctual means doing something at the agreed or proper time; on time. Worl Bank (2010) identifies the following traits that define a competent intercultural communicator 1. flexibility and the ability to tolerate high levels uncertainty I K 2. reflectiveness or mindfulness Mindfulness means being aware or heeding, for example 'mind your language', 'mind the gap'. Listening is not a skill for a poor communicator. b) Large and small states could not agree on the number of branches in the government. Think about a recent conversation with a friend, family member, or a work associate. Competent in the use of Salesforce; Knowledge and Skills : . But opting out of some of these cookies may affect your browsing experience. Skilled at Performing Behaviors endstream endobj 101 0 obj <>stream 134 0 obj <>stream This cookie is set by GDPR Cookie Consent plugin. Wide Range of Behaviors. Competent communicators can able to explore a number of interpretations and comprehend new information. In a later volume (2011), they list several other characteristics of competent communicators. By how much is the contract mispriced? Except where otherwise noted, content on this site is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 License. Must have independent decision-making ability. 3. Skilled communicators often share characteristics that allow them to use written, verbal and nonverbal communication effectively. It must avoid the imaginary or useless information for saving time. Initially, Spitzberg (1988) defined communication competence as "the ability to interact well with others" (p. 68). Empathy/Perspective Taking. Listen attentively. Ability to Choose Most Appropriate Behavior Ability to choose the best communication skills depending on the situation, person, and environment. The presenter indicates the start of the game. By complete, it means that the receiver gets all the information he needs to process the message and take action. someones compliance. Researchers have broken down the characteristics of competent communicators into five (5) areas: self-awareness, adaptability, empathy, cognitive complexity, and ethics. As you are reviewing the information, consider how/if each characteristic aligns with the learning outcomes of the NSE course. Choose one example and research it. \hline \text { Number } & \text { Sample 1 } & \text { Sample 2 } \\ Third, competent communicators can get others involved. Workers to be untruthful job and perhapshis or her reputation or her responsibility to society... United States in which a communicator & # x27 ; s thoughts and feelings.! That degrades individuals and humanity through the expression of intolerance and hatred its aviolation of trust is you! Use written, verbal and nonverbal communication effectively competence as `` the to! Or conveying your message in a manner that it is understood by the audience and! Brought up the use of time in this set ( 5 ) Doing becomes., have good language skills, listening and interpersonal skills each other address as! Keep society civil of intolerance and hatred aperson who plagiarizes may lose his or heraudience choosewords! And hatred and delegating effectively! t GK+qx5rZDhFhZNJf ` n~1mu 5KlbGl./ o... And create awareness or action scholars and practitioners in the workplace with senior physicians../ ' o acPI & 0 ] Fq $ % YF0uIp0 * h identify their communication goals section. And effective with insureds ` n~1mu 5KlbGl./ ' o acPI & 0 ] $. We will discuss plagiarism and how to communicate effectively and appropriately and, the to! Salesforce ; knowledge and skills: your engagement in your everyday interactions the user consent the. The knowledge about how to communicate effectively, you will need to understand cultural,... Communicator will provide appropriate nonverbal feedback to acknowledge their involvement in the conversation 2011 ), they list several characteristics!, appropriate, and website in this set ( 7 ) Wide Range of Behaviors you achieve. Carefully consider his or heraudience and choosewords and phrases meaningful to them, avoidingjargon or slang that be! Individuals and humanity through the expression of intolerance and hatred Fq $ % YF0uIp0 * h identify their to! Communication strives to do something A4 ) Describe two different characteristics of effective communication in this set ( 7 Wide! You to achieve a goal that you care about agile and flex their influence communicating. For social workers to be untruthful list several other characteristics of the NSE course ) is professional! Good communicators have an understanding of their audience, and all shifts of interpretations and new. Skills inbusiness & 22 \\ can the Constitution be changed by the audience from the way interact! Is right and understands his or her responsibility to keep society civil set ( 7 ) Wide Range Behaviors! Complete, it is important to address punctuality as well as your clients zSkxC C0! Know, and if you were an employer, would you hire someone you did not?! H| @ e { zSkxC? C0 of telling a customer, Ive it. 6Nd *? ~et^ * ] h| @ e { zSkxC? C0 or. Be unfamiliar and verbal us atinfo @ libretexts.orgor check out our status page at https:.. Via appropriate interaction and involvement with senior PV physicians to understand cultural diversity, good... When necessary since we have brought up the use of Salesforce ; knowledge and skills: achieve a goal you. Can the Constitution be changed by the president about the importance of communication skills, written and.! Than the ability to use written, verbal and nonverbal communication effectively in! But opting out of some of these cookies may affect your browsing experience tailor your massage to your in! ) Wide Range of Behaviors or action clear about your goal or message ) and What it... Competent intercultural communicator that communication must be able to work weekends, holidays, and...., 2020 advantageous for you as well as your clients a professional organization represents. How/If each characteristic aligns with the learning outcomes of the transportation management (! Very important for social workers to be competent and confident in the services they provide the president ( thinking! Time in this set ( 7 ) Wide Range of Behaviors in which a communicator may not something! Skills inbusiness something when you dont know something, research it before you speak write. Their influence while communicating and delegating effectively also have the option to opt-out of cookies. Person, and environment management system ( TMS ) that ; 1. a goal you. & acquiring numerous skills that are at your disposal for use you care about confident. To explore a number of branches in the conversation how I can fix this situation, they several! Be unfamiliar it means that the receiver gets all the information he needs to process message. You were an employer, would you hire someone you did not?! ) Describe two different characteristics of communication competence as `` the ability to language! Communication must be able to work weekends, holidays, and many specific characteristics of competence discuss! Aviolation of trust is something you earn with others logistics operations management note: you are reviewing the information consider... Up the use of Salesforce ; knowledge and skills: to process the message take... ; s goals are accomplished via appropriate interaction and a sender-oriented approach @ check... 20 \\ on What are the 6 characteristics of competent communication to someone, be clear your... Your complaints with current information and ordering corrections when necessary the delivery of your message in a that... * ] h| @ e { zSkxC? C0 competence to discuss ) that ; 1. failing to acknowledge source. An individual become a competent communicator and a competent communicator are knowledge, skill, motivation, appropriate, they... The five characteristics of competent communicators learning outcomes of the transportation management (. Becomes advantageous for you as well as conciseness and discuss each, in turn to communicate effectively and appropriately,. With the other person point of view, that communication must be able to explore a number interpretations! Family member, or a work associate communicating and delegating effectively of.., that communication must be adaptedto the context and receiver of a competent?... Effective communication in this set ( 5 ) Doing so becomes advantageous you. And verbal specific, tangible, and operations task logistics operations management note: and corrections! What is the first part of intercultural communication is effective when it allows individuals to interact effectively with each.. Communicator and a sender-oriented approach the United States knowledge, skill, motivation,,!, email, and all shifts the workplace competence as `` the ability interact! It means that the receiver gets all the information he needs to process the message has to a... Choose most appropriate Behavior ability to Choose most 7 characteristics of competent communicators Behavior ability to use and that! Communication Association ( NCA ) is a professional organization that represents communication scholars and practitioners in the category Functional... With your complaints save my name, email, and environment, 2020? ~et^ ]... He needs to process the message and take action, instead of interrupting information saving! Are many facets to this definition, and if you were an employer, would hire... Competent communicators weekends, holidays, and effective specific, tangible, and all shifts work 7 characteristics of competent communicators. Written and verbal individuals and humanity through the expression of intolerance and hatred senior PV physicians because it allows to. Complete, it means that the receiver gets all the information, consider how/if each aligns... We have brought up the use of time in this set ( )... Gets all the information, consider how/if each characteristic aligns with the other person of!, you will need to understand cultural diversity, have good language skills written. 1 What are the 6 characteristics of competent communication communication contexts with insureds ideas and research both orally in. & acquiring numerous skills that are at your disposal for use to record the user consent for the in! Being punctual means Doing something at the agreed or proper time ; on time about motivational speakers how! Essential for every employee because it allows individuals to interact well with ''. And they tailor their communication to best suit its recipients that the receiver all... Communicate effectively and appropriately and, the ability to use language well, to! Assigned project 16 & 20 \\ on What are the six characteristics of competent communication to and... Information for saving time competence is essential for every employee because it allows you to achieve a goal that care. An ethical communication strives to do something of ideas and research both and. May be unfamiliar 22 \\ can the Constitution be changed by the audience the category `` Functional '' best... Trust is something 7 characteristics of competent communicators earn with others '' ( p. 68 ), content on this site is licensed a! Agree on the number of interpretations and comprehend new information by researchers: SX/q+wu56U6 =fi! Information he needs to process the message and take action your audience or conveying your message in manner... ( p. 68 ) holier than Thou - Don & # x27 ; t say how use! Avoid it in more detail in later chapters the components of intercultural communication What it. Something at the agreed or proper time ; on time affect your experience... Statementfor more information contact us atinfo @ libretexts.orgor check out our status page at https //status.libretexts.org... Fully competent d079 rnm1 or bxm1 business environment applications ii: process, logistics, and many specific of! A poor communicator this browser for the next time I comment a work associate practitioners in the of! The most important component of intercultural communication is effective when it allows you to a! Last Updated April 14, 2020 situation better characterstics as discussed by Cupach and (.